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Bridging the gap between business and technology

I work with charities, membership organisations, and purpose-driven teams to cut through the technology noise and deliver solutions that actually work. My depth sits in the Microsoft ecosystem — but the approach is always led by what's right for your situation, not by any particular platform.

  • 25+ years experience
  • Deep Microsoft expertise
  • Problem solver, not theorist
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Services

What I offer

Six areas of genuine, specialist capability. My delivery experience sits primarily in the Microsoft ecosystem, but the approach — understand the problem first, find the right solution second — works regardless of platform. Pick what you need, from a single day's advisory to a full implementation.

  • Website & Portal Consultancy

    I don't build websites — I bridge the gap between business requirements and the team that does. Working alongside your strategist or BA, I translate the high-level brief into technical detail: how the site should work, how it connects to your CRM and other systems, and a specification tight enough that a build team can actually work from it. Get me involved early to make sure nothing gets lost in translation — and keep me involved through the build to make sure it stays that way.

  • Dynamics 365 & CRM

    Replace fragmented spreadsheets and broken CRM processes with something that actually works. I scope, configure, and deliver CRM implementations that fit how your organisation operates — most often using Microsoft Dynamics 365, but always chosen because it's the right fit, not because it's the default.

  • Digital Discovery & Requirements

    Before you buy software or commission a project, get clarity. I spend time with your team to understand the real problems, map your current systems, identify gaps, and produce a practical specification with realistic next steps — so you make informed decisions.

  • Azure Cloud

    Your website or portal needs somewhere to live — and where it lives matters. I design and configure Azure hosting environments for websites and portals: reviewing existing setups for security, cost, and resilience; architecting new infrastructure for a fresh build or migration; and staying involved to monitor and maintain once it's live.

  • Integration & Automation

    Most integration problems start the same way: two systems that don't talk to each other, and a team filling the gap manually. I understand the systems, the data, and what needs to flow where — then design the right approach and either specify it for a build team or build it myself using Azure-native tooling.

  • Power BI & Reporting

    Turn your data into dashboards that people actually use. I design and build Power BI reports that answer your real business questions — accessible to non-technical staff, automatically updated, and connected to the systems you already have.

Not sure which service fits your situation?

Start with a conversation
Why work with me

Expertise that actually delivers

Most consultants have deep expertise in one area — either business strategy or technical delivery, either one sector or many. What I offer is the combination: 25 years of hands-on delivery, real fluency across business and technology, deep roots in the Microsoft ecosystem, and a genuine understanding of what it means to work within the charity and membership sector.

The right solution isn't just the technically correct one. It's the one your organisation can actually adopt, afford, and sustain.

  • 25 years building things, not just talking about them

    Developer to director, co-running a digital agency for two decades. I've been involved in the delivery of websites, CRM implementations, integrations, and reporting solutions - not as a theorist, but on the ground from inception to delivery.

  • I speak both languages

    I can sit in a room with your leadership team and understand the business problem. I can sit in a room with a technical team and talk about what they're building. A lot of consultants are comfortable in one room or the other — I work in the gap between them.

  • Microsoft depth without bias

    Dynamics 365, .Net, Azure, Power Automate, Logic Apps, Power BI — I know the Microsoft stack, but I'm not evangelical about it. Recommendations always made because they are the right fit for your situation.

  • Sector knowledge that actually matters

    Charities, membership bodies, and purpose-driven organisations have specific constraints — limited budget, limited resource, high expectations from trustees and members. I've worked in this sector long enough to understand what those constraints mean in practice.
How I work

Flexible engagement, clear expectations

Every engagement starts with an honest conversation about what you actually need. I don't apply a standard package — the right way to work together depends on where you are. Some organisations need clarity first, before anything is committed. Others are ready to build. Some need a consistent, trusted resource available over time.

Whatever your situation, I'll give you a straight view on the right approach — and I won't push you towards a bigger or longer engagement than your situation warrants.

Honest quoting is part of that too — you should have a clear view of the total investment from the start, not a figure that looks competitive until the extras land.

Discovery & Advisory

1–3 days+

A structured piece of work to understand your current situation, identify the real problems, and produce clear recommendations or a specification. Good for organisations that know something needs to change but aren’t sure what — or for getting the brief right before commissioning a build.

Project Delivery

Fixed scope or time & materials

A defined implementation — such as a Power BI dashboard suite, a Dynamics 365 enhancement, an integration between two systems or a portal specification. We agree the scope up front and I deliver it. Fixed-price where possible; time and materials where the requirements need to evolve.

Ongoing Retainer

2–4 days per month

Regular access to senior expertise without a full-time hire. Good for organisations that need ongoing support, system optimisation, or someone to sense-check technology decisions as they come up.

Let's talk